Step one of our process is the easiest part. Call 613-265-3667 or request online, tell us what's wrong with your door, and we respond within the hour — 7 days a week across Ottawa and the Valley.
Every door repair we do starts the same way: you reach out, and we respond. It sounds simple because it is — but how you book the job, and what you tell us when you do, shapes how fast and how smoothly the rest of the visit goes. This is the first of our four-step process, and a couple of minutes spent here saves time on quote day and on repair day. Here is exactly how to book a door repair in Ottawa and what happens the moment you do.
Need a door fixed today? Call 613-265-3667 or request a free quote online. We answer 7 days a week and respond within the hour.
You can book by phone or online, whichever suits the moment. Calling 613-265-3667 is fastest when a door won't lock, won't close, or has been forced open and you need someone moving toward you right away. If it's after hours, mid-meeting, or simply not urgent, the online quote request lets you describe the problem on your own time. Either route reaches the same local team — there is no call centre, no overseas queue, and no ticket that disappears into a void. We respond within the hour during the day, and first thing in the morning for requests left overnight.
The more we know up front, the more accurate your on-site quote will be and the better stocked the technician's van. A few details go a long way:
Once we have your details, we confirm a visit window that works for you — often the same day. We don't make you wait around all afternoon; we give you a realistic time and keep you posted if anything shifts. For genuine emergencies like a break-in or storm-damaged door, we move faster and can advise you on securing the opening over the phone while we're on the way. Booking doesn't commit you to anything beyond the visit: the assessment and quote are free, and you decide whether to proceed once you've seen the price.
Doors rarely fail at a convenient time. A lock that's getting stiff in October will seize on the first hard freeze; a hinge that's been creaking all summer will finally let the door drop in the middle of a busy week. Booking the repair while the problem is still small is almost always cheaper and quicker than waiting until the door fails completely. If you've noticed a door that's harder to close, a draft that wasn't there last year, or a lock you have to fight with, that's the moment to call — not after it strands you outside in January.
Booking is step one. Next comes the free on-site quote, then the repair itself — and every job is backed by our one-year parts and labour warranty. You can review every service we offer on the services page, or just reach out and we'll take it from there.
Pick whichever is easiest — we'll handle the rest:
Tell us what's wrong and we'll get you a fast, honest price for the fix.
Call or request online and we'll respond within the hour — same-day service across Ottawa and the Valley, 7 days a week.