Sticking deadbolt, broken handle, key snapped off, or a door that won't lock? We repair, rekey and replace door locks across Ottawa and the Ottawa Valley — deadbolts, knob and lever sets, mortise, multipoint and smart locks. Most lock jobs are done in a single same-day visit.
A door lock is the one piece of hardware you trust without thinking about it — until the morning it fights you, or the night it won't latch behind you. A deadbolt that needs two hands to turn, a key that grinds, a handle that spins loose, a smart lock whose bolt won't throw: every one of them is a small daily aggravation that's also a real security gap. At Fix My Door Now Ottawa, lock repair and replacement is one of our most requested services for homes, cottages and businesses across the region.
Most lock problems are not the lock failing on its own. A lock is part of a system — the cylinder, the bolt, the strike plate, and the door and frame that hold them in alignment. When a door drops, swells, or shifts on its hinges, the bolt stops lining up with its keeper and the lock binds. We diagnose what's actually going wrong rather than just swapping parts, so the fix lasts instead of returning in a month.
The deadbolt is your front line of security, and it's the lock we service most. A deadbolt that's stiff, won't fully extend, or needs the door pulled tight before it'll turn is almost always a misalignment between the bolt and the strike — often from a door that has settled over an Ottawa winter or two. We realign the strike plate, service or replace the cylinder, and adjust the door so the bolt throws fully and smoothly with one turn. If the deadbolt itself is worn out or has been forced, we replace it with a graded, pick-resistant unit matched to your door.
Interior and exterior knob and lever sets take constant use, and their internal springs and latches eventually wear out. A handle that spins without retracting the latch, a door that won't stay closed, or a lever that sags are all signs the set has failed inside. We repair and replace knob sets, lever handles and entry handlesets — including ADA-friendly levers — and make sure the new latch lines up cleanly with the strike so the door closes and holds without a slam.
Higher-end entry doors, patio doors and many condos use mortise locks or multipoint systems, where lifting the handle throws several bolts and hooks into the frame at once. They seal beautifully when aligned and jam frustratingly when they're not — because all those points have to meet their keepers simultaneously. When a multipoint lock won't engage, it's usually the door dropping out of square; we adjust the door and hardware so every point catches, and replace the multipoint gearbox when it has failed internally. This work often overlaps with our patio door repair and sliding door repair services.
Smart locks and keypad deadbolts are popular in Ottawa for keyless entry and remote access, but they only work as well as the door behind them. A motorized bolt has even less tolerance for misalignment than a manual one — if the door has shifted, the motor strains and the lock reports a jam. We install and troubleshoot keypad and smart locks from the major brands, set the strike so the bolt drives home effortlessly, and make sure the door is aligned for reliable, hands-free locking every time.
If you've just moved, lost a key, changed tenants, or simply don't know who else has a copy, rekeying is the fast, affordable answer — we change the pins inside your existing cylinders so all previous keys stop working and cut you fresh ones. We can also key your locks alike so a single key opens your front, back and garage doors, ending the daily fumble through a ring of keys. No new hardware required in most cases; the locks you have are simply made secure to you.
A key that snaps off in the lock, or a cylinder seized solid by grit, rust or a hard freeze, will leave you locked out fast. We extract broken keys without destroying the cylinder where possible, free up and lubricate seized mechanisms, and replace the cylinder and cut a new key when the lock is too far gone. Trying to force a broken key only drives it deeper — it's worth stopping and letting us do it cleanly.
Lock sticking, broken, or your door won't lock? Don't leave your home or business unsecured. Call 613-265-3667 for fast, flat-rate lock repair across Ottawa & the Valley — or request a free quote online.
Ottawa businesses rely on hardware that's used hundreds of times a day and has to meet code. We service commercial mortise locks, panic and exit devices, storefront deadlatches, and the lock cylinders in aluminum-frame entries. Whether it's a lever that's worn out on a high-traffic office door or a panic bar that won't release cleanly, we keep your entrances secure, compliant and working — on a scheduled visit or an emergency call.
If a door won't lock after an attempted or successful break-in, the lock body, strike or frame is usually damaged, and the priority is getting you secure again immediately. That situation crosses into our emergency door repair service — we respond fast, board up or reinforce as needed, and restore a working, secure lock so you can sleep soundly the same night.
Lock problems often travel with other door issues. If your situation is bigger than the lock alone, these pages will help:
Want to see this work in the field? See a recent Ottawa locksmith job from our project gallery.
Lock and security questions come up on most of our calls. Start here:
A front door that wouldn't lock after a forced entry — strike, frame and deadbolt restored and secured at an Ottawa home.
The deadbolt strike and frame were torn out in a forced entry. We rebuilt the strike area, realigned the door and reset the deadbolt so it locks solidly again.
One local Ottawa crew, flat-rate pricing, guaranteed workmanship. Reaching us takes under a minute.
Same crew, same flat-rate pricing — explore our dedicated Ottawa door repair pages.
Door won't close or lock? Broken frame or break-in damage? Same-day emergency response across Ottawa & the Valley, 7 days a week.
Emergency Door Repair →Sliding and French patio doors that drag, derail, draft or won't lock — rollers, tracks, handles and seals for Ottawa homes and cottages.
Patio Door Repair →Sliding glass doors that stick or jump the track — roller replacement, track repair, alignment and lock fixes with same-day service.
Sliding Door Repair →Send a couple of details and we'll reply with a flat-rate price — no obligation, no pressure.
What Ottawa homeowners ask us most about door lock repair, rekeying and replacement.
Call for fast, flat-rate lock repair, rekeying or replacement, or send a photo and we'll quote it for you — no pressure, no surprises.