Step four of our process: you inspect the finished work, and you walk away with a written guarantee. We guarantee the parts and labour on every door repair, in writing — across Ottawa and the Valley.
The final step in our four-step process is the one that keeps customers coming back: the guarantee. After the repair is done, you inspect the work yourself, and then we stand behind it in writing. We guarantee the parts and labour on every door repair, in writing. That promise is the whole point of hiring a professional instead of patching a door yourself — you're not just paying for a fix today, you're paying for the confidence that the fix will hold.
Every repair, guaranteed in writing. Parts and labour. Call 613-265-3667 or request a free quote to get started.
Our warranty is deliberately simple, because a guarantee full of fine print isn't much of a guarantee. It covers both sides of the job:
If something we repaired stops performing the way it should, you call us, we come back, and we make it right — no charge for the parts or labour on the covered work. That's what "guaranteed" means to us.
Plenty of trades will tell you over the phone that their work is "guaranteed." Ours is on paper. When the job is finished you receive a written guarantee alongside your invoice, recording what was repaired and the date it was completed. That document protects you: it's a clear record of the coverage, so there's never a debate about what was promised. It also keeps us accountable. Putting the guarantee in writing means we have every incentive to do the repair properly the first time — which is exactly how it should be.
A warranty is only meaningful if it's honest about what it covers. Ours applies to the repair we performed and the parts we supplied, under normal use. It doesn't cover new, unrelated damage — a fresh break-in, an accident, or a different door entirely — or problems caused by misuse or alterations made after we left. If a brand-new issue comes up, we'll happily quote it as a fresh job, but we won't blur the line between standing behind our work and charging you for something we never touched. Being straight about the boundaries is part of being trustworthy.
A guarantee is only as good as the company behind it. We're an established, fully insured Ottawa door repair business — not a here-today, gone-tomorrow operation — so when you need to call on the warranty, we're still here to answer. More about who we are, see the breadth of work we cover on the services page, and view real results in the before-and-after gallery. The same guarantee covers everything: a lock repair, a frame repair, a patio door fix, or an emergency board-up.
This step closes the loop. You book, you get a free flat-rate quote, we complete the repair — usually the same day — and then we guarantee the parts and labour in writing. From the first phone call to after the work is done, we stand behind it. That's the promise that turns a one-off repair into a company you'll call again, and recommend to your neighbours across Ottawa and the Valley.
Hire a repair that comes with a written guarantee:
Every door repair we do is backed by a written parts and labour warranty across Ottawa and the Valley. If something covered fails, we make it right.
Real door repairs, installations, and security work completed by our Ottawa and Ottawa Valley team.
Send a couple of details and we'll reply with a flat-rate price — no obligation, no pressure.
