Empty garage interior with the sectional door raised on its overhead tracks
Garage door emergencies come in a few shapes. The door is stuck open and you're heading to bed. It's stuck shut with the car inside and you're due at work. It came off its track and is hanging over the driveway. Call 613-265-3667. We take emergency calls seven days a week, evenings and weekends included, and same-day appointments are often available for everything else.
Tell us what the door is doing and where it is. If you can, send a photo of the whole door. We'll say what we think happened, what needs doing tonight or tomorrow, and give you a flat-rate price before work starts.
An open garage is an open door into your property, and often into your house. A broken spring, a snapped cable or an opener failure can leave it that way. We'll secure or repair the door.
Broken spring, dead opener, frozen seal or a door off its track. The cause decides how we get it open safely.
Usually the safety sensors, an obstruction in the path, or a door out of adjustment. It's often a quick fix, and it's worth doing the same day.
A slipped cable or popped roller. It can drop, so keep everyone clear. See off-track repair and cable repair.
Bent tracks and buckled panels. We make it safe first and then look at repair or replacement.
The spring has failed or the cables have let go. Nobody should go near it until it's been checked.
If the garage door was forced or you suspect a break-in, contact the police first. For a damaged entry door, glass or a lockout, See emergency door repair for those calls.
Some repairs can't be completed on the first visit. A custom-size spring, a damaged panel, or a door that needs replacing may need ordering. In those cases we'll get the door closed and secure and explain the next step.
If the door is stuck open, won't close, or has failed in a way that's unsafe, call as an emergency. A noisy door, a slow remote, a worn seal or a dented panel can go on the regular schedule. See garage door repair for those. If you're not sure, call and describe it. We'd rather you asked.
Many garage door emergencies trace back to a spring or cable. If a spring is the problem, see spring repair for what to expect. If the bang you heard was in the garage and the door won't lift, that's the first place to look.
A door can work at supper and be dead by morning. Overnight freezing turns meltwater at the bottom edge into ice, and the seal bonds to the floor. The opener pulls against it, and something gives, either the door reverses, a cable slips, or the door twists. A spring that was already worn can fail in the cold. Freezing rain glazes tracks and sensors. Power outages after ice storms stop openers, and people yank on a door that needed the release cord. If your door is stuck this way, don't force it. Call, and tell us if the bottom edge is frozen down.
We take emergency calls for houses, townhomes and business buildings. If it's a warehouse, shop or loading door, see commercial garage door repair.
Garage door down? Call 613-265-3667 now, or send us a request and a photo. Tell us what the door is doing, and whether it's open or shut.
Keep it clear of people and pets, and lock the door between the garage and the house. Don't force the door down. Call us and tell us what you heard and what the door does.
Only if the door is fully closed, the power is out, and you don't suspect a broken spring. Pull the release cord and lift slowly. If the door is up, don't pull the cord.
Yes, that's a common call. The method depends on what has failed. Tell us whether you heard a bang and whether the opener runs.
Most often the safety sensors are blocked or misaligned, or something is in the door's path. Snow and ice on the sensors do it too. If wiping the lenses doesn't help, call us.
Often, yes. Emergency calls come first. Call 613-265-3667 and we'll give you the earliest time we have.
We give you a flat-rate price before work begins, and you approve it. Ask when you call, and we'll be clear about what applies to your situation.
If the door is stuck but you are not sure why, start with garage door won't open or close — it separates safe checks from problems that need a technician right away.
Alex was here within an hour of my call. In the Ottawa Valley. Absolutely amazing service and he had backup equipment as well to deal with what I needed. 10 out 10. Honest, knowledgeable and excellent work. Thank you Alex.
Very fast response to the problem we had. We're very satisfied with the result! Thank you Ilan!
Alex was great to work with. Communication wise I didn't have to wait for answers to my questions, he worked with my time line and the quality of the work was great!
One local Ottawa crew, flat-rate pricing, guaranteed workmanship. Reaching us takes under a minute.
Tell us what's wrong and we'll get you a fast, honest price for the fix.
Call for garage door repair, installation or a photo-based assessment across Ottawa & the Ottawa Valley.