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Pocket Door Repair Ottawa

Pocket door jumped off its track, scraping the floor, sticking halfway, or rolling back out of the wall? We rehang, re-roller and realign pocket doors across Ottawa and the Ottawa Valley — usually without tearing into the wall, and usually in a single same-day visit.

A pocket door is supposed to disappear into the wall with one finger. When it stops doing that — when it jumps the track, drags across the floor, jams halfway, or rolls back out on its own — it goes from a clever space-saver to a daily aggravation, and the hardware that causes the trouble is hidden inside the wall where most homeowners can't reach it. At Fix My Door Now Ottawa, pocket door repair is one of the interior-door jobs we're called for most, in bathrooms, closets, laundries, pantries and offices across the region.

Nearly every pocket door problem comes down to the same short list: worn rollers, a bent or dirty top track, a missing or broken floor guide, or hardware that's simply aged out. The reassuring part is that we can almost always fix it by working through the existing opening and trim — the wall stays closed, and the door glides again the same day. We diagnose the real cause rather than just shoving the door back on, so it keeps rolling smoothly instead of derailing again next month.

Doors that jumped the track

A pocket door hangs from two rollers riding a top track inside the wall. When a roller jumps the rail — often after a hard yank or a worn hanger lets go — the door tips, binds, and wedges in the pocket. We rehang the door, reset or replace the rollers and hangers, and adjust the height so it's plumb in the opening. In the great majority of Ottawa homes we do this through the door opening and existing casing, leaving the wall untouched; we only open the drywall if a track or hanger has broken deep in the cavity.

Sticking, scraping & dragging

When the rollers wear, the door slowly drops — and a dropped door scrapes the floor, rubs the jamb, and fights you every time you slide it. A dirty or slightly bent top track does the same thing. We replace the worn rollers, clean and true the track, and reset the floor guide that keeps the bottom of the door centred. The result is a door that glides the full width of the opening with a single light push.

Worn rollers, hangers & track

Rollers and hangers are the heart of a pocket door, and they're consumable — nylon wheels flatten, bearings seize, and old hangers crack with age. This is the single most common repair we make. We match the roller and hanger assembly to your door's weight and track profile, replace the worn parts, and set the height so the door hangs level and rolls effortlessly. Where the top track itself is bent or corroded, we straighten or replace that section too.

Doors that won't stay in the pocket

If your pocket door drifts back out of the wall on its own, it's hanging out of level and gravity is doing the rest. We adjust the roller height to bring the door back to plumb, and add or reset a bumper or soft-stop in the pocket so the door parks fully open and stays there. The same level adjustment usually cures a door that won't close flush against the jamb.

Pocket door stuck in the wall, scraping, or off its track? Don't force it — yanking a derailed door can damage the slab and the track. Call 613-265-3667 for fast, flat-rate pocket door repair across Ottawa & the Valley, or request a free quote online.

Latches, pulls & privacy locks

Pocket doors use recessed edge pulls and flush pulls so nothing sticks out into the opening, and bathroom and bedroom pocket doors add a privacy latch you operate from the door edge. These small parts break and wear like any hardware. We replace edge and flush pulls, repair or swap pocket-door privacy latches, and make sure the door catches and releases cleanly so it's easy to open and secure when you need it.

Pocket, barn, bypass & bifold

Pocket doors are one of a family of space-saving sliding and folding doors, and we repair all of them. If yours is a folding or sliding closet door, our bifold & closet door repair page covers that hardware; if it's a sliding glass door to the yard or deck, see sliding door repair. Whatever runs on a roller or track, we can get it gliding again.

Why Ottawa homeowners choose us

  • Wall stays intact — we rehang and re-roller through the existing opening wherever possible.
  • Real fix at the cause — rollers, track, guides and height set properly so it doesn't derail again.
  • All sliding & folding doors — pocket, barn, bypass, bifold and sliding glass.
  • Residential & commercial — homes, condos and offices.
  • Same-day, single-visit repairs — most pocket door jobs are finished in one trip.
  • Flat-rate quotes — the price before we start, with no surprises.
  • Ottawa & Valley coverage — from Kanata to Carleton Place to Pembroke.

Related door repair services

Pocket doors share hardware with several other door types. If yours is a little different, these pages will help:

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Related Services

Same crew, same flat-rate pricing — explore our dedicated Ottawa door repair pages.

🚪

Bifold & Closet Door Repair

Folding and sliding closet doors that pop off their pivots or track — rollers, pivots, guides and knobs reset and replaced.

Bifold & Closet Repair →
↔️

Sliding Door Repair

Sliding glass doors that stick or jump the track — roller replacement, track repair, alignment and lock fixes with same-day service.

Sliding Door Repair →
🔩

Hinges & Hardware

Sagging doors, worn pivots, grinding rollers and broken handles sourced and replaced same day with hardware built to last.

Hinges & Hardware →
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FAQ

Pocket door repair questions

What Ottawa homeowners ask us most about repairing pocket and cavity-sliding doors.

My pocket door jumped off its track. Can you put it back without tearing the wall apart?
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In most cases, yes. A pocket door hangs from rollers on a top track, and when a roller jumps the rail the door binds inside the wall. We can usually rehang the door and reset or replace the rollers by working through the door opening and the existing trim, so the wall stays intact. We only open the wall when a hanger or track is broken inside the cavity.
My pocket door sticks, scrapes the floor, or won't slide smoothly. What causes that?
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Worn rollers, a bent or dirty top track, or a missing floor guide. As the rollers wear, the door drops and the bottom edge starts dragging on the floor or jamb. We replace the rollers, clean and true the track, and reset the floor guide so the door glides freely and stays centred in the opening.
Can you replace the rollers or hangers on an old pocket door?
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Yes. Worn nylon rollers and failed hangers are the single most common cause of pocket door trouble. We match and replace the roller and hanger assembly, adjust the height so the door hangs plumb, and make sure it rolls smoothly the full width of the opening.
The pocket door won't stay in the pocket or rolls back out on its own. Can you fix that?
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Yes. A door that drifts back out is hanging out of level, so gravity pulls it toward the opening. We adjust the roller height to level the door and add or reset a soft-stop or bumper in the pocket so it parks and stays where you put it.
My pocket door latch or pull is broken. Do you replace those?
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Yes. We replace recessed edge pulls, flush pulls, and pocket-door privacy latches — including bathroom and bedroom privacy sets — so the door latches, locks where needed, and is easy to slide open and closed.
Do you repair both residential and office pocket doors?
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We do. We service pocket doors in homes — bathrooms, closets, laundry and pantry — as well as office and commercial spaces where pocket and cavity-sliding doors are used to save room. The hardware principles are the same: rollers, track, guides and latches.
Is it ever worth replacing a pocket door instead of repairing it?
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Most pocket door problems are hardware — rollers, track and guides — and are far cheaper to repair than to replace. We only recommend replacement when the door slab itself is damaged or the in-wall frame has failed, and we'll tell you straight which path makes sense before any work begins.
Do you also fix sliding closet, barn and bypass doors?
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Yes. Pocket, barn, bypass and bifold doors all share top-track or roller hardware. We repair them all — see our bifold and closet door repair page for hinged and folding closet doors, and our sliding door repair page for sliding glass doors.
Do you repair pocket doors across the Ottawa Valley?
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We do. We repair pocket and sliding doors throughout Ottawa — Kanata, Orléans, Barrhaven, Nepean, Stittsville — and across the Valley including Arnprior, Renfrew, Pembroke, Carleton Place and Perth.
How long does a pocket door repair take?
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Most pocket door repairs — rehanging, roller replacement, track and guide adjustment, latch and pull swaps — are completed in a single same-day visit. If a special roller or hanger needs to be ordered, we get the door working safely and finish as soon as the part arrives.

Get your pocket door gliding again.

Call for fast, flat-rate pocket door repair, or send a photo of the problem and we'll quote it for you — no pressure, no surprises.

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